Love Notes

Below are testimonials from past clients and other professionals that have worked with us. Some of these reviews can be found on our Google page. Others were obtained through our feedback survey at the end of our time together. 

Virtual Services

Natalie, first time mom | Wellness Check-ins for two months

We were gifted hours with a doula from some family members. Because we aren’t from the Toronto area, we knew that our care would be coming via Zoom, phone or texts. My first Zoom call with Fiona was wonderful! She is knowledgeable and comforting and made me feel confident. She is easy to talk to; I never felt like my questions were silly or like I should be embarrassed to ask them. She has a way of providing excellent advice while still making you feel in control which is so important as a parent. She was so patient too. I forgot a few of our appointments and she didn’t seem annoyed at all. We would set up another time for a phone call and it was so nice to chat about the baby and about my recovery as a first time mom. In a time when it’s easy to forget about yourself because you have a new baby to care for, it’s nice that someone takes the time to check in on you too. If I lived in the area (and Covid permitted it), I would have loved to have someone so caring help support me during the birth and first days home. However, knowing she was there, even from afar, was so comforting. Even my mom, who is experienced with grandchildren, would say: “What does Fiona think about this? Or, send Fiona a message about this...”.

Finally, Fiona was a wonderful gift to us during those first weeks of Allie’s life. We appreciate her kindness and knowledge and the comfort she provided us. I miss chatting with her every few days and was sad when our time with her ended, but, thanks to her, I felt so confident navigating our new adventure with baby!

Shanice, second-time mom | Customize Pregnancy Prep Package

I’ve had the absolute pleasure of working with Fiona from conception to postpartum and she has been nothing short of amazing. This was my second pregnancy and comparing it to the first was truly like night and day in the best way, and Fiona had a lot to do with that. This pregnancy was very mentally, physically, and emotionally challenging. She was extremely understanding and empathetic, all while being a problem solver. She was always available and I could always tell she cared, the support was unmatched. I could not have gotten through certain situations without her and if I wasn’t in my right mind, I would consider a second child haha. Thank you so much Fiona.

Donamika, first time mom, US Based | Lactation Counselling Only

Fiona was extremely knowledgeable, kind and patient. She took the time to listen to me about my struggles with breastfeeding my newborn, asked valid questions to get to the root of the issues, and provided some great recommendations that are working. She also gave great advice about how I can minimize the likelihood of me getting mastitis this time around, given that I’m an overproducer with extremely fatty milk. I definitely recommend her services for anyone with questions, struggling, or looking for reassurances.

Kelsey, first time mom | The Planning Womb (Birth Package)

I chose to hire The Delivery Womb because Fiona had such a warm caring presence about her, and I wanted someone that could relate and support me with my pregnancy [journey], while being honest and helping me work through difficult decisions after a prior neonatal loss. The Delivery Womb provides amazing services for all prenatal care, women with anxiety, and have a wealth of knowledge to share about the birth process. The prenatal classes were wonderful, and the aid throughout the weeks of pregnancy was well appreciated. The doulas continued to stay in contact making sure I was mentally prepared to birth again, and because of the amazing prenatal support I received, I was able to have the confidence, and suppress the anxiety to have my baby. Your birth experience is dependent upon the support you have around you, and I’m happy that I had such kind, warm-hearted, powerful women to support me through this process.

Brienna, first time mom | Lactation Counselling Only

I’ve been receiving lactation support from Fiona for 4 months now & she is just amazing! She is always there for you to clarify and give you answers for all your concerns.

In Person Services

Renee, first time mom | Private Prenatal Classes

The ladies were extremely helpful and overall a pleasure to work with. I felt taken care of, well informed and comfortable enough to ask for help even after our service period had ended. I surely will be using them for my next baby! Highly recommend. - Renee, first time parent

Z. Midwife, Toronto, ON

One of the best doulas I have ever worked with. 

Denroy, first time dad | The Reassured Womb Birth Package

Fiona was not only support for my labouring fiancé but was my support as well. She tapped in while I rested and was comfortable explaining things that I didn't understand during the labouring process.

Akira, third time mom | The Prepared Womb Birth Package

Fiona was my Birth Doula for my 3rd child. We connected instantly. I had a premature labour which resulted in hospital bedrest followed by a NICU stay for my daughter. Fiona supported me every step of the way. With 2 other toddlers at home I was very much alone during the most traumatic experience of my life and Fiona’s empathy, knowledge and kind nature was the only thing that got me through this time. She was so absolutely dedicated to me and my daughter during our journey. I felt heard and valued.

Vanessa, first time mom | The Reassured Womb Birth Package

Fiona dropped everything and came when we needed her. She was patient, knowledgeable and well equipped. My labouring wouldn't have been as smooth without her.

Monique, first time mom | Postpartum Support

She was very professional yet warm and was able to calm my nerves throughout my pregnancy and postpartum period. She has a wealth of knowledge and went above and beyond in providing our family with the resources we needed to take care of our little girl.

Gabriella, first time mom | Postpartum Support

Fiona is an amazing doula who offers practical support and insight during such a significant life event. She worked with my family for 2 months and offered compassionate and empathetic support. My baby loved her!

Mother of a first time mom | The Reassured Womb Birth Package

I was hesitant at my daughter’s decision to have a doula present but during the labour, my trust in Fiona to care for my labouring child grew immensely. She handled my daughter with so much care and didn't leave until all was said and done. I hope to see her during the next pregnancy!

C. Gordon, Student Midwife, Toronto, ON

Fiona was excellent; she was very knowledgeable and kind and intuitively knew what would be helpful for the client during an intense labour.

Elizabeth, first time mom | Birth Package through Helping Hands Agency

As a first time mom I definitely wanted to have a doula for support during the labour and delivery process. My husband and I met with other companies but from the beginning Helping Hands stood out from the others. After meeting with Fiona and Nikole, we booked with them immediately. Both Fiona and Nikole were professional, knowledgeable but more importantly comfortable to talk to and put us at ease with any questions or concerns we had. Both were available via WhatsApp during the early stages of labour and Fiona was with us when things got going! They prepared us for all scenarios so I felt confident making decisions when our birth did not go according to plan. Fiona kept my mom, husband and myself grounded throughout the delivery and we all agreed that it would have been a far more stressful ordeal without her there. We can't recommend Helping Hands enough, especially Nikole and Fiona!

Claudia, first time mom | Birth Package through Helping Hands Agency

When my fiancé and I were pregnant, we were unsure if we wanted to get a doula. It was our first child and we were not sure if this was a service that we needed and if it was worth the money. By the time we decided to take a look and reached out to Helping Hands, I was already 36 weeks in. Right from the get go, [the owner] put us at ease and answered all our questions and skepticism. She linked us up with Fiona and Nikole and I must say, this was the best money we spent on the whole pregnancy.

Fiona and Nikole were amazingly knowledgeable and helped us gain confidence in the upcoming labour. I decided to go all natural with no pain medicine and to top it off, my baby was backwards. During my labour, Fiona took me and my fiancé through many techniques and positions that naturally turned her around and successfully got us through the whole labour.

Without [the support], I can positively say that my labour would not have turned out the same way. The professionalism and knowledge that they have imparted on my fiancé and I was priceless.

Sam, second time mom | Birth Package through Helping Hands Doula Agency

We were new to the experience of working with a doula when we reached out to Helping Hands Doula. From the very first point of contact, to our experience in the delivery room to the post natal appointment, our doulas (Nikole and Fiona) were informative, helpful, positive and so reassuring (also just fun!!). It was everything we had hoped it would be and more. Our experience convinced us that doulas are essential for a comfortable (and fun) birth. We have already been recommending them to our friends!